FAQS

Find answers to frequently asked questions about our services.

HOW MUCH IS DELIVERY?

Delivery and pickup is included in the package price if the location is in San Diego area.

San Diego Area: Imperial Beach, San Ysidro, Chula Vista, Bonita, Otay Mesa, Eastlake, National City, Lemon Grove, Spring Valley, La Mesa, El Cajon, Downtown, Encanto, Coronado, Point Loma, Ocean Beach, Pacific Beach, Mission Beach, Old Town, Mission Hills, Hillcrest, North Park, South Park, City Heights, Normal Heights, La Jolla, Clairemont, Kearny Mesa, Tierrasanta, Miramar, Linda Vista, Grossmont, Santee, Miramar, Mira Mesa, Scripps Ranch, Encinitas, Solana Beach, Del Mar, Cardiff, Poway.

If your event is located outside San Diego , additional delivery and pickup charges may apply depending on your ZIP code.

For example, Oceanside, Vista, Carlsbad, Escondido, San Marcos and Ramona will have a $30 additional charge.

WHAT ARE YOUR BUSINESS HOURS?

You can place your order or ask for more information at any time thru our web page, facebook chat or instagram direct messages. We will be following up in the following time frames

7:00 AM - 8:00 PM Monday - Thursday

11:00 AM - 4:00 PM Friday - Sunday

HOW DO I PLACE AN ORDER?

You can submit an application on our website (contact button) or facebook page (set an appointmet button). After this, we will contact you to set up the details, confirm the date and ask for the holding deposit.

Renting proceess

Submit a rental application and wait for the confirmation of your date
Payment of the holding deposit
A customer representative will contact to set up all the details.
After this you will receive a notification with your confirmation number.
Submit the full payment one week before your event.
We will set up everything before your event starts in the time frame you specified us and we will require an adult signature for the "rental agreement"
We will pick up the set up after the event or the day after depending on your preferences.